Active Apparel is committed to customer satisfaction. If you receive merchandise that you are unhappy with for any reason, simply return it to Active Apparel within 30 days - in the condition you received it for a full refund or store credit.
- Items must be new and in the original packaging.
- Items cannot be worn, washed or altered.
- Tags must be in place.
- Packing slip must be included.
- Final sale items and non-returnable items will not be accepted.
Processing Time for Returns
Please allow approximately two to three weeks for the shipping and processing of your return. Depending on your credit card company, it may take an additional two to ten business days after your credit is applied for it to post to your account.